Luckily, we've done that work for you already. Check out our suggestions here:. Next, test your internet speed somewhere like Fast. Compare the results to the same test when your VPN is active. The use of any VPN should cut your speed considerably, so the speed tests should show a discrepancy, with the VPN-active speed notably slower than the VPN-inactive speed. OK, this is the hard part. Even if you find out your provider is throttling your internet, there may not be much you can actually do.
Many people in the US live in regions with ISP monopolies or duopolies, so you might not be able to find a better provider. But here are a few useful responses:. And here are the best high-speed ISPs. Plus, how to find the best free Wi-Fi if you can't connect at home and what internet speed do you really need? Correction, Feb. The Supreme Court declined to hear the appeal. Be respectful, keep it civil and stay on topic.
We delete comments that violate our policy , which we encourage you to read. Discussion threads can be closed at any time at our discretion. Experiencing slow Wi-Fi? It could be caused by internet throttling. Inspect the coaxial cable for bends or kinks that indicate damage. Follow the coaxial cable to the cable jack on the wall. Determine if the coaxial cable goes into the jack directly, or if it passes through other devices, such as a splitter.
If a splitter is present, temporarily remove the splitter so the coaxial line can connect the cable jack to the modem directly. Reconnect the coaxial and power cables to the back of your Shaw modem. Wait for the modem to come back online. Run an Internet speed test Shaw Speed test is a website you can use to measure the speed of your Internet connection.
For the most accurate results, follow the instructions below before starting the test: Close all applications, disconnect VPNs, and pause all downloads, video streams, picture uploads, etc, while running the speed test.
If your device supports a wired connection, connect your device directly to the modem with an Ethernet cable to bypass any in-between devices that may be obstructing your access to top Internet speeds, including a third-party router. If your device supports WiFi connections only, stand within 10 feet of your modem and connect your device to your WiFi network Connect to the 5Ghz wireless network if visible.
To run the test: Browse to speedtest. Run the speed test a few times and take the average of your speeds. Evaluate bandwidth usage You should be able to approach the highest speeds of your Shaw Internet plan if you connect to it using a wired connection with a device that allows for those speeds. If you are experiencing slow speeds: Consider how many devices are connected to your home WiFi network.
Identify and monitor the devices being used for bandwidth-heavy activities e. Try closing WiFi connected apps and reducing the number of connected devices consuming a high amount of data due to bandwidth-heavy activities. Check to see if performance improves for the devices still connected to WiFi.
Restore modem settings In some rare circumstances it might help to restore your modem to its factory settings as a last resort, which will reset any custom settings you may have setup, including your WiFi network name and password to their defaults, found on the sticker on your modem.
Push and hold the button with a paperclip or pin for 15 seconds. Watch the modem lights flash, and then after a few moments, remain lit.
Labels 2. Top Related readings Not what you're looking for? Try these related articles and discussions. Chat on Messenger. Direct Message on Twitter. Building Material Type. Wood Door. Glass Clear. There are a few different technologies internet providers use to deliver your connection, like cable, fiber, satellite, or DSL. Your internet connection type p lays a huge factor in your overall speeds. Satellite internet transfers internet signals from a base station to a satellite to a receiver at your home.
Because all your information must travel such a long distance both ways, satellite internet can have very high latency compared to other types of internet, which slows things down. DSL internet uses phone lines to carry data. DSL internet tops out at just over Mbps, and its electrical signals tend to degrade in quality over long distances. Fiber uses LED or laser pulses to send your internet data, so it has lower latency than other internet types as a whole.
It can also carry much more bandwidth than cable or DSL, offering speeds up to 2, Mbps. Overall, DSL and cable are the most common internet types while fiber is newer but scarce. Running a series of speed tests while connected to different points in your network can help you figure out where your speeds are slowing down. To get the most accurate results for your initial speed test, unplug your router from the modem and connect a computer to the same port on the modem using an Ethernet cable.
If you have a wireless gateway, just plug it into one of the Ethernet ports. This first test should give you results that are close to the speeds promoted with your plan. If not, try to track this issue over multiple days and times of day to establish a pattern.
If you see a vast difference between the modem and router tests, then your router is causing your connection slowdowns—or the Ethernet cable tethering your router to the modem. Keep in mind that not all wireless devices experience identical speeds. Their connections depend on the hardware inside no matter what router you use, so a budget Samsung phone will have slower Wi-Fi speeds than an expensive wireless card plugged into your desktop.
Step 2: Make sure all cables are connected securely and that all ports work. Step 4: Reposition your router. Step 5: Move wireless connections to the best Wi-Fi band. Step 7: Try a factory reset by pressing the reset button located on the back of your router. If none of these steps work, you may need to upgrade to a newer or more powerful router.
Internet tech advances rather quickly, and if your router is more than a few years old, it might be time to get yourself something more modern. Wi-Fi problems can stem from multiple factors. Go to different areas of your house with a computer or smartphone and watch the Wi-Fi signal strength indicator. If you notice a lot of dead zones, you may need to move your router again if they happen in areas where you normally need Wi-Fi or invest in something to boost your Wi-Fi signal to that particular area.
You can also make a Wi-Fi heatmap if you want to get more precise with it. If you have more than a couple of issues with Wi-Fi dead zones, we recommend upgrading to a mesh networking kit. Moreover, devices seamlessly switch between nodes as you move about the home or office.
Most modern routers offer two or three Wi-Fi bands, which each create their own visible Wi-Fi network. These bands operate on two different frequencies: 2. The 2. Basically, you want to use the 5 GHz band for most bandwidth-heavy applications like streaming or gaming. Typically, you can change the Wi-Fi band each device uses by logging in to the correct Wi-Fi network on each device.
However, some routers broadcast only one network name and automatically selects the best frequency band for your device. This can be problematic if you really need the faster 5 GHz connection, but the router forces your device to use the 2.
Both frequency bands split into multiple channels, similar to how analog and digital TV works over the air. Like any network dealing with lots of information, these Wi-Fi channels can get too crowded, which can cause slowdowns. To find the best channel, you can use an app like NetSpot for Windows or use the Network Diagnostics function on a Mac.
The only solution to this is to either use the internet less or get a faster internet plan. Check out every provider and plan in your area to see if you can get better speeds for a better deal. Before we dive in, take an internet speed test. Measuring your internet speed and knowing how it compares to the speeds you pay for is an important part of diagnosing a slow connection. Run the Speed Test. Your modem and router work hard , and sometimes they need to refresh with a quick power cycle.
Simply pull the plug on both units, wait 30 seconds, and then plug the modem back into the wall outlet. Once it properly boots, do the same with the router. In the case of a wireless gateway, pull the plug, wait, and plug it back in.
Draining both units of power allows them to cool down, clear the system memory, clear up any local communication issues, and reestablish fresh connections. Overall, a power cycle can really give your internet speeds a boost on your side of the modem. Many people hide their routers or wireless gateways in closets, behind furniture , or down in basement s. Instead , put as few physical barriers between your router and your devices as possible. Walls, floors, ceilings , doors, large furniture, and similar obstructions can barricade your Wi-Fi signals and reduce connection speeds , especially over longer distances.
Certain signals from other devices can also interfere with your wireless speeds. These include microwaves, Bluetooth speakers, baby monitors, and cordless phones. For the best Wi-Fi coverage, place your router in a central location, or at a location where you use Wi-Fi the most, like in a home office.
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